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Troubleshooting

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If you encounter problems your first troubleshooting steps should be to:

Review this manual
Frequently Asked Questions
Latest Patches/Downloads
Run Start->Programs->MFG2XLS->Online Update from the Windows Start menu.
E-Mail questions to support@erp2xls.com
In your email please specify the following information:
1. The name and version of the software you're using
2. Operating system and version
3. MS-Office version (if applicable)
4. Attach a ( small !! ) sample source file so that we can reproduce the problem.

We hope our product ease of use and this documentation will provide all the help you need.